Privacy Policy

This Privacy Policy applies to information processed through amra-lab.org and through interactions directly associated with AMRA-Lab's research support, computational services, scientific training, educational programs, customer support, and related activities.

By using the website or voluntarily providing information to AMRA-Lab, you acknowledge that your information may be processed as described in this Policy, subject to applicable law.

Depending on how you interact with AMRA-Lab, we may collect information including:

• Name and professional or academic affiliation.
• Email address, telephone number, and other contact information.
• Account or registration information where applicable.
• Training enrollment and course-related information.
• Order, quotation, invoice, or project-request information.
• Messages submitted through contact, inquiry, or support forms.
• Technical information such as browser type, device information, IP address, and website activity.
• Information voluntarily provided when requesting computational research or scientific support.

We do not intentionally request information that is unnecessary for the relevant service or interaction.

Users may provide scientific or technical materials in connection with research-support activities. These materials may include, for example:

• Protein, peptide, DNA, RNA, ligand, or molecular structure files.
• PDB, SDF, MOL2, CIF, trajectory, topology, parameter, and related computational files.
• Molecular docking or molecular dynamics data.
• Quantum-chemical or DFT inputs and outputs.
• ADMET, toxicity, QSAR, bioinformatics, or machine-learning datasets.
• Figures, tables, manuscripts, research proposals, reports, or supporting information.
• Experimental or computational results voluntarily submitted by the user.

AMRA-Lab processes such information for the purpose of performing the requested service, communicating with the user, troubleshooting, generating agreed deliverables, maintaining project continuity, and protecting the integrity of the relevant project.

Information may be used to:

• Respond to research, training, service, and general inquiries.
• Evaluate project requirements and prepare quotations or project plans.
• Provide computational research and scientific-support services.
• Deliver training, educational materials, and technical support.
• Manage accounts, orders, transactions, and service records.
• Improve website usability, performance, security, and reliability.
• Prevent fraud, spam, abuse, unauthorized access, or misuse.
• Maintain appropriate administrative and financial records.
• Comply with applicable legal obligations.

AMRA-Lab does not use personal information for purposes that are materially unrelated to the reason it was collected without an appropriate basis for doing so.

Where users create accounts, submit orders, obtain quotations, enroll in training, or make payments, AMRA-Lab may process information necessary to administer those activities.

Payment transactions may be processed through banks, payment gateways, WooCommerce-related services, or other third-party financial-service providers. AMRA-Lab does not necessarily receive or retain complete payment-card credentials when those credentials are processed directly by an external payment provider.

Transaction and accounting records may be retained where necessary for administrative, financial, fraud-prevention, dispute-resolution, or legal purposes.

AMRA-Lab may use cookies or similar technologies necessary for website functionality, login sessions, preferences, security, performance, analytics, and e-commerce functionality.

Analytics services may collect aggregated or technical information such as page visits, traffic sources, approximate geographic information, browser type, device category, and interaction patterns.

Where legally required, users may be provided with options to manage non-essential cookies through applicable website or browser controls.

AMRA-Lab may use third-party providers to support website hosting, security, email communication, analytics, payment processing, infrastructure, backups, training, computational research, and other operational functions.

These providers may process limited information necessary to perform their respective services and are subject to their own terms and privacy practices.

AMRA-Lab seeks to use reputable service providers but cannot control the independent privacy practices of every third-party platform.

Certain AMRA-Lab workflows may involve scientific software, computational platforms, artificial-intelligence systems, machine-learning tools, cloud infrastructure, databases, or external research services.

Where project information must be processed through a third-party platform to complete an agreed workflow, information may be transmitted to that platform to the extent reasonably necessary for the relevant analysis.

Users should inform AMRA-Lab before submission if project materials are subject to exceptional confidentiality, contractual restrictions, controlled-access requirements, export restrictions, intellectual property limitations, or institutional data-management requirements.

AMRA-Lab does not sell personal information as a commercial data product.

Information may nevertheless be disclosed when reasonably necessary to:

• Provide a service requested by the user.
• Use trusted hosting, infrastructure, analytics, payment, or technical providers.
• Collaborate with authorized personnel involved in the user's project.
• Comply with lawful requests or applicable legal obligations.
• Protect AMRA-Lab, its users, systems, property, or legal rights.
• Investigate fraud, cybersecurity incidents, misuse, or prohibited conduct.

Information is retained for periods reasonably necessary for the purpose for which it was collected, including completion of services, support, project continuity, record keeping, dispute management, security, and applicable legal obligations.

Research files may be removed, archived, or retained depending on the project arrangement, storage requirements, contractual commitments, and operational needs.

AMRA-Lab uses reasonable technical, administrative, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission, cloud platform, electronic storage system, or cybersecurity measure can provide an absolute guarantee of security.

Users should avoid sending passwords, payment-card credentials, or other highly sensitive authentication information through ordinary contact forms or unsecured communications.

AMRA-Lab may work with researchers, students, academics, institutions, professionals, and organizations located in multiple countries.

Website hosting, cloud infrastructure, communication systems, computational platforms, or service providers may therefore process information outside the user's country of residence.

Where applicable, AMRA-Lab seeks to handle such information in a manner consistent with relevant contractual, technical, and legal requirements.

Depending on applicable law and the circumstances, users may have rights concerning their personal information, which may include the ability to:

• Request access to personal information held about them.
• Request correction of inaccurate information.
• Request deletion of certain information where legally appropriate.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information about how personal data is used.

Rights may be subject to verification, legal limitations, contractual obligations, legitimate record-keeping requirements, and other applicable exceptions.

AMRA-Lab's principal services are directed toward researchers, students, academics, professionals, institutions, and other users seeking scientific or educational services.

AMRA-Lab does not knowingly seek to collect personal information from children in circumstances where parental or guardian authorization is legally required.

The AMRA-Lab website may contain links to scientific databases, publishers, software providers, computational platforms, educational resources, payment services, social networks, or other third-party websites.

AMRA-Lab is not responsible for the content, availability, security, or privacy practices of independent third-party websites. Users should review the policies of those services before providing information to them.

AMRA-Lab may update this Privacy Policy when website functionality, services, technology, operational practices, or applicable requirements change.

The revised version will be published on this page with an updated revision date. Material changes may also be communicated through other reasonable channels where appropriate.

Questions, privacy requests, correction requests, or concerns regarding this Privacy Policy may be submitted to AMRA-Lab.